VICIdial can be tricky to install and configure, especially in a multi-server cluster. Sometimes even highly trained Linux and Asterisk consultants at times have difficulty getting it to function correct. Why spend weeks trying to configure a system when the Vicidial Group’s highly trained technicians can install VICIdial on your hardware remotely in a matter of a few hours.
The Vicidial Group’s technicians have performed remote installations of VICIdial all over the world. From Italy to Peru, Pakistan to Britain, the Vicidial Group can install where ever there is an internet connection.
With our remote installation service, our technicians will talk you through installing the VICIbox ISO installer, then letting them log into your system to complete the system configuration. They will then bring the system into a production ready state. This means that your agents will be able to log into the system, and it will be able to place calls out through your telephone provider.
Our full remote installation package comes with five hours of configuration support. This support can be used for just about anything. Our technicians can assist you with setting up user account, campaigns, lists, in-groups, etc. They can also help you to diagnosing network or provider issues. In addition you will get a copy of the high quality Agent and Manager manuals for your own purposes.
Not sure how to install the base operating? Our technicians can provide you with a document that explains how to install and configure OpenSuSE-based VICIbox ISO Linux distribution in server mode. OpenSuSE Linux has proven to us to be a very stable and reliable Linux distribution for use with VICIdial.
Our VICIdial installation package prices start at $800 USD. For more information about our remote installation service please contact us.