Customization

Is there a feature that you need added to VICIdial? Over eighty percent(80%) of the features that are currently in VICIdial were added because a customer agreed to pay for the development. The VICIdial Group’s highly trained developers are more than capable of extending the capabilities of VICIdial to do a wide range of things.

This is just a few of the things that can be added to VICIdial:

• Custom Reports
• User Interface Modifications
• Custom Language Translations
• Special Dialing Methods
• Lead Management Tools
• Text To Speech Integration
• Dynamic IVR building
• CRM and remote system integration
• Custom Data inputs and exports

And just because the feature you are looking for is something that might not benefit anyone else, does not mean that the Vicidial Group cannot assist you with it. By extending VICIdial in different directions it helps us to improve the flexibility of VICIdial.

For more information about our customization service or to request a quote please contact us.